Changes to Water Rates

Changes to Signal Hill water meter rates and water usage rates will take effect starting January 1, 2021. This rate change is per City Ordinance No. 2020-01-1512, passed on January 28, 2020. We encourage all residents to sign up for automatic bill payments for your convenience. To get started, please call 562-989-7315 or visit our sign-up page.

Water & COVID-19

According to the Center for Disease Control and the World Health Organization, COVID-19 is transmitted through person-to-person contact and not through water. The CDC has also stated that the COVID-19 virus has not been detected in drinking water.

Looking for Water Billing and Billing Customer Service?

This page contains information regarding our water operations and infrastructure maintenance. For information on how to pay your water bill, and water bill customer service, please visit our Water Customer Service page.

Water Operations

Water Operations is responsible for the production, distribution, administration, and customer service of the water system, delivering water to 3,161 accounts in the City. Water Operations is also responsible for the operation and maintenance of approximately 50 miles of pipeline, three reservoir facilities and two wells.

Water Rates and Fees for Water Services

Water Department water useage rates and meter rates are listed in the City's Municipal Code here

Water Department fees are listed in the Public Works Water Service Fee Schedule (PDF).

Low Income Water Discount Information (PDF)

Temporary Water Meters

Temporary construction water meters are available through the Signal Hill Water Department and are arranged for in the Finance Department, located at:
City Hall
2175 Cherry Avenue
Signal Hill, CA 90755

Billing information and deposit requirements are detailed in the Agreement for Use of Temporary Construction Water Meters (PDF).

2015 Urban Water Management Plan

The City of Signal Hill is preparing an Urban Water Management Plan (UWMP) for submittal to the California Department of Water Resources, pursuant to the Urban Water Management Planning Act, as codified in the California Water Code Sections 10610-10656. The UWMP is a guide for long term water supply planning for the City and provides water shortage contingency planning during periods of drought. The draft was reviewed and approved by City Council at a regular City Council Meeting on December 10, 2019. The UWMP Draft Report can be viewed online and is available to view at City Hall.